Terms of Service
Last updated: January 2025
Agreement to Terms
By accessing or using Prummu's products and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Services Provided
HIGIA TECNOLOGIA LTDA. (CNPJ: 60.239.054/0001-36), operating as Prummu, provides technology products and services including but not limited to:
- Identity verification and access management (Prummu ID)
- Payment and spend control solutions (Prummu Flow)
- Operational playbooks and service quality management (Prummu Light)
- Messaging and automation services (Prummu Pulse)
User Responsibilities
You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Use our services in compliance with applicable laws
- Not misuse or attempt to disrupt our services
- Respect intellectual property rights
Service Availability
We strive to maintain 99.9% uptime for our services. However, we do not guarantee uninterrupted access and may perform maintenance or updates that temporarily affect availability.
Intellectual Property
All content, features, and functionality of Prummu's services are owned by HIGIA TECNOLOGIA LTDA. and are protected by copyright, trademark, and other intellectual property laws.
Limitation of Liability
To the maximum extent permitted by law, Prummu shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
Termination
We reserve the right to suspend or terminate your access to our services at any time for violation of these terms or for any other reason at our discretion.
Changes to Terms
We may update these Terms of Service from time to time. Continued use of our services after changes constitutes acceptance of the updated terms.
Governing Law
These terms are governed by the laws of Brazil. Any disputes shall be resolved in the courts of São Paulo, Brazil.
Contact Us
For questions about these Terms of Service, contact us at: legal@prummu.com
HIGIA TECNOLOGIA LTDA.
CNPJ: 60.239.054/0001-36